Selling Property in the UK Has Changed
The study revealed that homeowner's opinions on selling property and the level of service they expect to receive has altered quite drastically from a few years ago. Of the 1,000 participants in the study, 95% would chose to sell property online rather than employ a high street traditional estate agent.
One in four said that high-street estate agents offer poor value for money, whereas one in seven homeowners selling property believed that high-street estate agents did not do enough to justify their fees - with just 10% happy with the service provided.
What's more damming is that when selling a property valued at £500,000, 96% of homeowners admitted that they underestimated the cost. One in seven homeowners admitted that they had no idea what the bill for selling property would amount to.
Springbok Properties have been voted the best branch for customer service 2 years in a row. We deliver on our promises and always keep customers aware of the home sale progression. To enquire about listing your property, call us TODAY on: 0800 068 4015.
A Fair and Transparent Selling Property Service
What's clear is that homeowners want, and expect, a fair and transparent buying and selling property service. High-street estate agents have been criticised for not providing this.
The costs of buying property are still the biggest compliant amongst homeowners, but an impersonal service is similarly criticised. Homeowners will never warm to an estate agent with ever-increasing fees or charges that don't reflect the level of service. When selling property, homeowners also expect a transparent and honest approach in all communications.
Springbok Properties has helped more the 5,500 customers across the UK selling property fast, whilst providing the highest levels of customer service. Call us TODAY on: 0800 068 4015 to find out more.